The jig is up.
Forget about work and making calls – you’re spending 2 of every 10 minutes at your computer on social networks, and 3 of every 10 minutes on your phone.
It’s not just you.
It’s your customers.
Together, we spend 121.8 billion minutes on social, every month. That’s a lot of time!
What does that mean for your small business?
This is where people want you to help them. This is where they want customer service. And it’s one of the biggest and easiest opportunities for you to capitalize on.
And no, you don’t need a huge team or budget to do it. In fact, we’re going to look at the 2 biggest things you can do to delight your customers and deliver remarkable experiences, in less than 5 minutes a day.
Alright, it’s time to learn how to hack customer service on social media.