One of the biggest things that business owners waste time on is their inbox.
McKinsey Global Institute and International Data Corp released a study that showed we spend up to 28% of our workday writing and responding to emails.
So, if you work 8 hours a day, that’s 2 hours and 15 minutes spent in your inbox.
However, it’s also one of the most effective ways to communicate with potential and current clients. So you can’t do without it.
But you can make it more manageable through automation, without losing your personal touch.
You probably write a lot of similar emails and responses without realizing it. The goal of this post is to help you pre-write those emails, so you can speed up your response time while maintaining the quality of communication you want to uphold.
As with all automation tricks, the key is to shave minutes off processes that you do on a regular basis, which will save you more time in the long run.
And we’re going to star with the #1 customer email that every small business owner should have prewritten in their inbox.