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Avoid Vanity Metrics – 4 Things Every Business Owner Must Track Using Twitter

Last Modified: July 12, 2013 by Alexandra Skey 6 Comments



Photo Credit: eldh via Flickr - 4 Things Every Business Owner Must Track Using Twitter

Photo courtesy of eldh via flickr


You track the obvious using Twitter: how many followers you have, how many times you’re getting retweeted and how many of your tweets are being favourited.

But it’s easy to get distracted by vanity metrics, which are highly visible metrics that are easy to track but don’t indicate real value.

Community isn’t about size – it’s about the strength of the tribe.

Here are 4 things every small business owner should track using Twitter to avoid vanity and grow a strong community.

 

[Read more…]

Filed Under: Blog

Should You Use Vine For Your Small Business? These 6 Qs Will Help You Decide

Last Modified: April 20, 2013 by Alexandra Skey 6 Comments


What’s Vine?

It’s Twitters new social network that makes it easy to create and share social videos on the go.


Twitter is obsessed with limitations (because they breed creativity), so just like we only have 140 characters in a tweet, we only have 6 seconds to shoot a Vine.

Vine was released on February 4, 2013 and within 7 days of launching, over 100,000 Vines had been shared. Which makes you think…

[Read more…]

Filed Under: Blog

What have we been up to?

Last Modified: April 8, 2013 by Alexandra Skey 5 Comments

The last month has been pretty exciting for Spokal. 

We wanted to take a minute and share some of the highlights with you, and more importantly, thank you for joining us as we continue to empower small businesses to grow online.

Are you new here? You might want to check out some of our favourite posts: The Complete Guide of How Often to Post, Tweet + Facebook for Your Small Business, Top 11 Most Powerful Content Marketing Examples By Small Businesses or Should you pay for search ads on Google? Here’s how you can decide.


Highlights from the last 30 days…

We were invited to present at the BCTIA Demo Day with 11 other companies on March 12, 2013. It was a great chance to meet local entrepreneurs and share the stage with some of the best emerging tech companies in BC. 

Jon Winebrenner on Spokal

Check out the presentation that won us the Investor’s Choice Award below, and feel free to read about our experience behind the scenes in this guest post on BCTIA’s blog.

On March 15 we hit another milestone – our first time being on TV! ShawTV did an interview with us and one of our customers, Collin Stewart (founder of VoltageCRM), who shared what his experience has been like as a Spokal customer. 

Curious what Collin said? Check out the 2 min interview below.

[Read more…]

Filed Under: Blog

House of Cards – A Fad or A Fundamental Change In How We Do Business?

Last Modified: April 1, 2013 by Alexandra Skey 3 Comments

TV is dead. 

We chat a lot about how traditional advertising on TV is becoming less effective because we don’t watch commercials anymore. (We watch more TV online than we actually do on TV.) 

And why you’d be crazy not to get customers online. 

ISI Group Study "Goodbye, Cable TV"


But TV isn’t dying, it’s changing. 

Reed Hastings, the CEO of Netflix, has shown us that as long as you create something people want, you’ll find customers. 

After listening to his viewers he spent $100M on a Netflix exclusive original TV series, creating one of the most watched shows online.  

[Read more…]

Filed Under: Blog

Ever wondered what other small businesses are doing online?

Last Modified: March 25, 2013 by Alexandra Skey 1 Comment

Have you ever wondered what other small businesses are doing online?

Not the success stories we hear about in the news, but what the average small business owner does on a weekly basis to grow their company.

I thought it’d be fun to take a quick peak and profile the “typical small business owner in North America in 2013.”

Are you curious?


If you’re a typical small business owner, you…

  • …spend 5 hours a week marketing your business.

What small businesses are doing online

[Read more…]

Filed Under: Blog

Should you pay for search ads on Google? Here’s how you can decide

Last Modified: July 16, 2013 by Alexandra Skey Leave a Comment



In 2011, we spent more for paid search ads on Google than we did putting rooves over our heads.

Last year that grew to $43.7B. 

It’s the fastest growing advertising channel in the world. 

Should you pay for search ads on Google? Here’s how you can decide

You’ve probably heard about Google AdWords (Google’s Pay Per Click or PPC advertising platform) and you may have even asked the question, “should you pay for search ads on Google?” 

Some believe you should. Obviously Google does, since they get 96%+ of their revenue from online ads. And some believe you shouldn’t. Like eBay, who just released a study proving that Google Adwords doesn’t work for them, or the 170 million keywords they were tracking. 

But the big question is whether you should pay for search ads on Google?

And that depends….

how much money and time do you have, and what are your goals?

If you want to get a lot of customers in a short period of time, paying for search ads might work for you. But they can be expensive, and when you stop paying for them the tap of potential customers shuts off. 

[Read more…]

Filed Under: Blog

Starting A Blog? Here Are Ideas For Your 1st 5 Blog Posts!

Last Modified: August 10, 2017 by Alexandra Skey 2 Comments

blog post ideas

Photo courtesy of Cornecoba – Freepik

One of the biggest reasons people don’t blog is because they don’t know what to say. 

Sound familiar?

pencil and eraser on paper

Photo courtesy of shawncampbell(CC Attribution)

Let’s tackle this beast together – here are 5 blog post ideas that you can do when you start blogging for your business. Think of it as a mini “getting started” strategy. 

The goal is to get comfortable sharing your thoughts online, hitting the publish button and of course, giving your customers a chance to learn who you are by answering some of their most popular questions. 

[Read more…]

Filed Under: Blog

7 Dangers To Avoid When Hiring An Intern For Your Small Business

Last Modified: August 18, 2017 by Alexandra Skey 1 Comment

Free labour sounds great.

Well, doesn’t it?

Woman with coffee and laptop

Photo courtesy of JerryBunkers(CC Attribution)

Between you and me, I love the idea of hiring young people who are hungry to learn and help you with your business. (I’ve been on both sides of the table and the experiences were fantastic.)

But it’s not as easy as it sounds.

Before you jump in, make sure you know what you’re signing up for.

Here are the biggest mistakes I’ve seen that you can make when hiring an intern for your small business…

[Read more…]

Filed Under: Blog

Top 11 Most Powerful Content Marketing Examples By Small Businesses

Last Modified: November 28, 2016 by Alexandra Skey 16 Comments

Content marketing isn’t a joke.

powerful content marketing examples

Photo courtesy of gumuz(CC Attribution)

It has changed lives. Saved businesses from bankruptcy. Built million dollar companies.

Okay, so why are we talking about it?

Proof. 

Content marketing isn’t just for brands like Red Bull and Nike. Small business owners like you are using it every day to grow their sales. Here are some of the most powerful content marketing examples done by small businesses. 

Maybe you could be next?

(If you’re thinking, “Hold on Alexandra, what’s content marketing? How is it related to inbound marketing?” Check out these posts by KISSmetrics and the Content Marketing Institute – they’ll answer your q’s.)

[Read more…]

Filed Under: Blog

60% Of Us Are Guilty – We Don’t Do The Easiest Thing To Convert Website Visitors Into Customers

Last Modified: March 4, 2013 by Alexandra Skey 2 Comments

One of the simplest ways to convert website visitors into customers is something that 60% of us don’t do.

Put a visible phone number on every page.

Convert Website Visitors To Customers By Having A Phone Number On Every Page Of Your Website


Seriously, this is about putting a phone number on every page of your website?

Yes.

If you have a prominent number on every page, that’s awesome. You can stop reading.

But if you don’t, you’re not alone. 

  • 60% of small business websites don’t have a phone number on their homepage (we were guilty until a few months ago!)

  • 75% don’t have an email address or link on their homepage

  • 66% don’t have a contact form to allow people to leave questions, comments or request information (all stats from SMB Digital Scape)

Take a peek at some websites in your area of expertise, and you may be surprised to find how many don’t have a number on their home page, or bury it in their footer. 

[Read more…]

Filed Under: Blog

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